Dear Mr. Sutton,
I just wanted to write to let you know about the pick up experience for my new Airstream International 19 which we picked up on Friday September 4th, 2009.
We first met with our salesman, Steve, who has been extremely helpful throughout. I would send any of my friends who were looking for an RV to him without qualms. He helped me show my wife the Flying Cloud model (which I wanted her to see for comparison as she was not able to be present when I was doing the final selection) and after we took care of the financial matters he escorted us to the service/delivery area and introduced us to Scott and Noah (who was to do our walk through).
Scott was great at explaining the parts department to us, and Noah did an outstanding job of showing us how everything worked, making helpful suggestions and answering our plentiful questions. We then went back to Scott who helped us pick up the things we needed to “complete the package.”
Your staff was friendly knowledgeable and extremely accommodating. The facility was clean (including the immaculate restrooms, (much appreciated by my wife) and overall it was a fantastic delivery experience.
Of course we are very happy with our Airstream also!
Thank you for a great experience.
Sincerely,
David and Lynn Pass
